Check if your home is affected
We’re currently fixing an outage in your area. Most outages are fixed the same day, but run a Broadband Service Test to check if your home is affected and you could be eligible for automatic compensation
Check your home connection
We’re not aware of any broadband issues in your area, but there could be a fault on the connection to your home. Run a Broadband Service Test to check your line. If you can't log in, head to Broadband support
Vodafone Pro Broadband customers
Check your Broadband Back-up is all set up so it can keep you connected in the meantime.